Customer reviews
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Our first experience at Humphries and Parks and very impressed. Bradley Hood showed us around a stunning Mitsubishi Shogun that was perfect for what we wanted. Very professional service and a great price for the vehicle and the part exchange.
Szymon Hukowski - GoogleApril 2024 -
A wonderful buying experience with Humphries & Parks. So helpful and friendly. Richard our sales exec was amazing and went above and beyond what you would usually expect from a car sales person. Will definitely return when we purchase our next vehicle.
Deborah Brambley - GoogleApril 2024 -
Thank you Josh for such a wonderful experience in purchasing my new Suzuki swift ultra. Was such a pleasure and you made my purchase so easy. ???? you have a very happy customer
Sherrie Stephenson - GoogleApril 2024 -
Fantastic customer service and experience. Thanks to Bradley who was not only a great salesman, but a great person. Totally understanding and empathy for the sales executives and management at this dealership. Highly recommend. Hope to see you again soon.
Dannielle Robertson - GoogleJanuary 2024 -
Great service from start to finish! We travelled from Norfolk to H&P in Kent as they had the most extensive range of Mitsubishi Outlander Phev in the country! Bradley was very informed and knowledgeable and listened to our requests, a vehicle was selected and we went for a test drive immediately. We returned to Kent to collect our car 3 weeks later, Bradley even collected us from the train station! While we completed the paperwork we were kept topped up with copious amounts of tea, coffee and biscuits before our 4hr drive back home, everyone there was so welcoming! Fabulous car, beautiful drive and so roomy! Can't recommend this company enough! See you all for our service next year!
Jackie Mckee - GoogleJanuary 2024 -
Had a wonderful experience buying my new (used) Mitsubishi outlander from Richard. No pressure to buy, understood my needs and matched them to the right car. Really easy transaction because Richard was so helpful and knowledgeable. I really love my car and highly recommend Humphries & Parks. I will be returning for servicing etc.
Naomi Palmer - GoogleJanuary 2024 -
We visited Humphries & Parks and was very welcomed from the receptionist through to the sale’s team .. We made an enquiry on a couple of vehicles and was introduced to Richard Stockwell who showed us around one of the vehicles we enquired on. Richard was very professional and knowledgeable on the vehicles in question .. He was very friendly and approachable to all our enquiries and made us feel very relaxed and stress free when showing us the car outside and sorting paperwork inside .. Thank you Richard and Humphries & Parks for a reassuringly brilliant service and a most welcoming visit .. We would highly recommend you.
Lisa Wood - GoogleJanuary 2024 -
Richard made the process of buying a car so easy! He explained all the pros and cons of buying through the different finance options and was very friendly. Helped me through the whole process and made buying a car feel so easy! Definitely recommend!
Amy Davies - GoogleDecember 2023 -
I bought a Mitsubishi L200 from this garage. The service from the staff was second to none. I appreciated their honesty, professionalism and non-pushy approach. The range of stock was excellent and the showroom very well presented. All in all I had a great experience buying a quality pickup from them. I have bought many vehicles over the years but I would say this was most certainly the easiest and straightforward purchase I have had to date, which was largely down to the sales staff here. I would certainly recommend Humprhies & Parks to anyone considering buying a Mitsubishi or SsangYong.
Guy Marcal - GoogleDecember 2023 -
Fast, Friendly and Efficient service.
I recommend Humphries and Parks Mitsubishi. Thank you Josh for the great service.Sham Chana - GoogleNovember 2023 -
Purchased a used L200, salesman Richard, great experience, very professional and helpful and sociable.
Michael Hinks - GoogleNovember 2023 -
We have just bought a Mitsubishi Outlander PHEV from Humphries and Parks in West Malling, Kent. They have a excellent range of used vehicles.
From our first meeting with Josh Shaw, Customer Accounts Manager, we were extremely impressed with his listening skills and straight talking advice about which car would suit our needs.
The entire process from a test drive to the collection of the car was seamless and hassle free.
We would not hesitate to recommend H&P for their quality of vehicles and the professionalism of their staff. Thank you Josh we are very happy customers.Oliver Parker - GoogleNovember 2023 -
Dealt with Richard, who was fantastic and was fair when sorting out the part exchange, he was prompt in getting back to me with any updates, he delivered a first class service.
Mark Harvey MBE - TrustPilotOctober 2023 -
We bought a Mitsubishi Outlander Phev through Humphries and Parks recently. They were knowledgeable, super helpful, staying late to enable us to collect the car after work. Thoroughly professional and a pleasure to deal with.
Sara Mungeam - GoogleOctober 2023 -
Thank you to H&P and especially Bradley for such a wonderful and personal car buying experience.
This was handled in outstanding professionalism from start to finish and made it such a fun and enjoyable experience. Even down to catering for the whole family and allowing the children free range of the drinks fridge with complimentary soft drinks. What an outstanding customer service we received.
We love our new car and little present we received from you.
100% customer satisfaction ????Leon Farmer - GoogleOctober 2023 -
We have just purchased a new Tivoli and we are so impressed with Josh who handled all our enquiries prior to purchasing the car.
He went above and beyond with advice and support ensuring that all our questions were dealt with.
He is a credit to the company and he was a deciding factor in our decision to go ahead with our purchase.
We have every confidence in the company and who value customers and and go out of their way to to ensure all needs are met.Cliff Baugh - GoogleOctober 2023 -
Josh Shaw was excellent in the way he treated myself as a customer. Took every effort to accommodate my requests. He always kept his promises. ie. Making sure I was updated to the progress of car sale, if promised to call he would call without any delay, ect. Fantastic Overall Service. Thank you.
Gihan Mohotti - Mitsubisi CSSeptember 2023 -
Recently bought a Land Rover Discovery from Humphries and Parks after seeing it online. Cameron was friendly and helpful and patiently answered all our questions. Having previously viewed a couple of vehicles in other establishments it was nice to deal with someone who was neither pushy not indifferent. When we later collected the vehicle it was very clean so we were able to enjoy our ride home.
Stuart Baskill - GoogleSeptember 2023 -
Made a purchase recently with the help of Cameron at H&P and he made it very simple & a pleasant experience. Very helpful, informative & not a hard pitch horrible sell. Just a genuine decent guy who sorted everything he said he would without it being too much trouble. Happy customer
Laura Uncle - GoogleSeptember 2023 -
Thank you to Josh from Humphries & Parks. Very, very pleased with our Outlander. It was presented in pristine condition. The whole buying process was seemless. Josh was extremely patient with me, as a new EV owner, explaining functions that were very new to me.
Thanks, David.David Pearce - GoogleAugust 2023 -
First class dealership, everything was fully explained from looking at the car to collection a few days later.
The friendly and knowledgeable team supplied us with a great value car in excellent condition.
Highly recommendedGraham Farrow - GoogleAugust 2023 -
We have just purchased a used car from Humphries and Parks and cannot recommend them enough.
The chap that sold us the vehicle (Josh) was amazing throughout, was able to answer every question we asked and supported us both so wonderfully whilst making our purchase.
We would recommend Humphries and Parks and of course Josh to anyone that asks!
Peter Turner - GoogleAugust 2023 -
I have purchased recently a used Mitsubishi. Before deciding to head here to H&P I went to 3 big used car dealers, often I was asked many questions on why I did not chose to buy the car or pushed to buy asap because the model was highly sought after. The experience at H&P was totally different. First the sales representative had a thorough knowledge of the car, then I was allowed to drive the car in various conditions including motorway and low speed town road to check the handling. The paperwork was all handle by H&P super quickly hassle free. Thank you.
Ale Ber - GoogleAugust 2023 -
Tara Kent - Mitsubishi CSJune 2023
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Coming to the end of my PCP and had been driving a Mitsubishi for a while. Naturally went back to Humphries and Parks to see what was available. Very pleased to see Josh Shaw still there, who took me through the finance. That says a lot about a company when good staff stay around. The whole deal was very ably managed by Cameron George, who was very professional, knowledgeable about the cars and an all round nice guy to do business with. Well done Cameron, thank you Humphries and Parks, see you again.
Frank Goodhind - Google (May 2023) -
Faultless and seamless service!!! We received a fair trade in price on our old car, and are very happy with our new purchase. A special thank you to Bradley!
Megan Duffy - Google (May 2023) -
Congrats to Cameron George on providing an awesome experience.
The whole process of buying the Kia Sportage was seamless and professional.Geoff Stroebel - GoogleApril 2023 -
Car arrived immaculate and well prepared. Garage also gave me 2 years free servicing and a small gift. Paul F sales was professional and extremely helpful at all times. I would recommend this garage to any one. Great service
Tony Brooks - GoogleApril 2023 -
I had the pleasure of purchasing a car from this organisation. Bradley and his team assisted me to complete the sale with great ease. Bradley was professional, extremely polite & curteous throughout. The whole experience was delightful & seamless, stress free. I would definitely recommend Humphries & Parks for your next car purchase. I will definitely go back!
Jashvir Sokhi - Trust PilotApril 2023 -
Humphries & Parks went above and beyond to ensure I was a happy customer when purchasing my car. Great experience buying and great after care. Bradley the salesman was helpful, honest and polite, with vast knowledge of the vehicles. Would definitely buy from them again.
Paul O'Brien - GoogleFebruary 2023 -
Couldn't be happier with my experience with Humphreys & parks Mitsubishi dealer Addington.
Brad made me feel at ease from the start, , from choosing the car to picking it up today couldn't have asked for a better service, would highly recommend this dealership when looking for your next car.
Thank you Brad , you made what I thought was going to be a daunting experience (as I have never done this before) a breeze .
First class
Thanks again
Bev.Bev Haugh - GoogleFebruary 2023 -
Have just completed a purchase from this outfit and quite a pleasant experience. Josh handled the complete transaction with professionalism. At no time was he the "pushy" salesman, handling everything in a relaxed manner. If their after sales is anything like the sale they should be the complete package. Thanks Josh. Good job.
Steven Broxham - GoogleFebruary 2023 -
Great selection of cars, staff are very friendly, knowledgeable and lovely to deal with.
Becky Newlands - GoogleFebruary 2023 -
Highly recommend this dealership. Bought a used Nissan Juke from them & the service I received was 100% from beginning to end. Josh was very informative about all aspects but not pushy at all. He took time to explain everything from explaining all the features the car had to what warranty/extras were included & those on offer as additional charged items too.
Thank you for a pleasant, friendly & efficient serviceCheryl Austin - GoogleJanuary 2023 -
My Dad and I went to Humphries & Parks to simply collect an item from their parts department and ended up part exchanging his truck with a new one with the help of Bradley! Completely struck us by surprise how quick and easy the process was. Bradley was helpful every step of the way and kept in contact with us! Also gave us a goodie bag to take with us on collection of the keys. Was a simple hand over and made it very simple. Would definitely recommend Bradley @ Humphries & Parks! Very impressed!
Summer McDonald - GoogleJanuary 2023 -
I recently bought a Volkswagen Polo from Humphries and Parkes. The whole process went without a hitch. I was very pleased with service I received from Josh. He couldn't have been more helpful and efficient.
Geoff Allgood - GoogleJanuary 2023